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Documentation Index

Fetch the complete documentation index at: https://docs.heyy.io/llms.txt

Use this file to discover all available pages before exploring further.

Team Inboxes Settings
Go to Settings > Team Inboxes to manage your team inboxes.

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Inbox Overview

Each team inbox shows:
  • Name - Inbox identifier (e.g., “Sales”, “Support”)
  • Members - Number of team members assigned

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Creating Team Inboxes

1

Click Create Inbox

Click + Create inbox button
2

Name Your Inbox

Enter a descriptive name for the team inbox
3

Add Members

Select team members who should have access
4

Save

Save the inbox configuration

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Use Cases

Sales Inbox

Route sales inquiries to your sales team

Support Inbox

Handle customer support tickets

VIP Inbox

Prioritize high-value customer communications

Escalations

Manage escalated issues requiring attention