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API Keys Settings
The left sidebar helps you filter and organize your campaigns:
  • All Campaigns – Shows all the campaigns in your workspace.
  • Scheduled – Shows all the scheduled campaigns.
  • Recurring - Shows all the recurring campaigns.

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Campaign List

The campaign list displays each campaign along with its key details:
  • Name – The label you gave the campaign when creating it.
  • Type – Whether it’s scheduled, recurring, or one time.
  • Latest Execution Status – The most recent result (e.g., completed, in progress, failed).
  • Total Recipients – Number of contacts included in the campaign.
  • Created At – The date the campaign was first created.
Click on any campaign in this list to open the campaign view.

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Campaign View

Inside a campaign, you can see performance and delivery details, including:
  • Total – How many contacts were in the latest campaign execution.
  • Sent – The number of messages in the “sent” status.
  • Delivered – The number of messages with successful deliveries.
  • Read – The number of messages that were read.
  • Failed – The number of messages that failed to deliver.
You need to run the campaign at least once to see its performance and delivery details.
Click on the status summary to filter the execution results.

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Toolbar actions

At the top of the campaign view, you can access key actions:
  • Edit (pencil icon) – Update the campaign name, linked automation, scheduling, and recurrence settings.
  • Preview automation (eye icon) – Open a read-only preview of the connected automation to review the flow before running the campaign.
  • Manage recipients – Add or remove recipients from the campaign audience without changing the underlying automation.
  • Start campaign – Open a final preview of the automation and audience before sending the campaign.
    If the campaign is configured as Scheduled or Recurring, the Start campaign button is disabled because the campaign will run automatically according to its schedule.

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Creating a New Campaign

1

Name your campaign

Enter a clear, descriptive name so your team can easily identify the campaign later.
2

Select an automation

Choose a predefined automation from the Automation dropdown. This defines what messages and logic will run when the campaign is executed.
To run a campaign on WhatsApp you need to create a WhatsApp template and then connect it to an Automation with a trigger of type Manual Trigger.
3

Choose the campaign type

Decide how the campaign should run:
  • Scheduled – Runs once at a specific date and time.
  • Recurring – Runs automatically on a repeating schedule.
You can only choose one option at a time (either Scheduled or Recurring). Each option lets you define its own timing and recurrence settings.
4

Select recipients / audience

Define who should receive the campaign by selecting the appropriate audience.
Use filters to find the desired audience
5

Create the campaign

Click Create Campaign to save the configuration. The campaign will be ready to run but will not start automatically unless it’s scheduled.
To start a campaign, go to the Campaigns page, open the specific campaign, and click Start Campaign in the top-right corner. Campaigns are reusable, so you can run them as many times as you need.