| New incoming chat | First message creates a new chat |
| Reopened chat | Message in a previously closed chat |
| New & reopened chat | Any time a chat opens (new or reopened) |
| New incoming message | Every new message in an existing chat |
| Chat closed | Chat is closed |
| Chat assigned | Chat assigned to selected users |
| Chat moved | Chat moved to selected inboxes |
| New Instagram comment | Comment on Instagram content |
| Contact created | New contact record |
| Contact attribute updated | Selected attributes change |
| Label added | Selected labels added |
| Label removed | Selected labels removed |
| Webhook received | External webhook hits your endpoint |
| Manual trigger | Started manually or from another flow |