# Heyy Help Center

## Docs

- [Add contact attribute](https://docs.heyy.io/api-reference/add-contact-attribute.md)
- [Add recipients to broadcast](https://docs.heyy.io/api-reference/add-recipients-to-broadcast.md)
- [Authentication](https://docs.heyy.io/api-reference/authentication.md): How to authenticate requests to the Heyy API.
- [Create API webhook](https://docs.heyy.io/api-reference/create-api-webhook.md)
- [Create attribute](https://docs.heyy.io/api-reference/create-attribute.md)
- [Create broadcast](https://docs.heyy.io/api-reference/create-broadcast.md)
- [Create contact](https://docs.heyy.io/api-reference/create-contact.md)
- [Create label](https://docs.heyy.io/api-reference/create-label.md)
- [Delete API webhook](https://docs.heyy.io/api-reference/delete-api-webhook.md)
- [Delete attribute](https://docs.heyy.io/api-reference/delete-attribute.md)
- [Delete broadcast](https://docs.heyy.io/api-reference/delete-broadcast.md)
- [Delete contact](https://docs.heyy.io/api-reference/delete-contact.md)
- [Delete label](https://docs.heyy.io/api-reference/delete-label.md)
- [Error Handling](https://docs.heyy.io/api-reference/error-handling.md): How the Heyy API reports errors and how to handle them.
- [Get API webhooks](https://docs.heyy.io/api-reference/get-api-webhooks.md)
- [Get attributes](https://docs.heyy.io/api-reference/get-attributes.md)
- [Get automations](https://docs.heyy.io/api-reference/get-automations.md)
- [Get broadcast by id](https://docs.heyy.io/api-reference/get-broadcast-by-id.md)
- [Get broadcast recipients](https://docs.heyy.io/api-reference/get-broadcast-recipients.md)
- [Get broadcasts](https://docs.heyy.io/api-reference/get-broadcasts.md)
- [Get business](https://docs.heyy.io/api-reference/get-business.md)
- [Get channel by id](https://docs.heyy.io/api-reference/get-channel-by-id.md)
- [Get channels](https://docs.heyy.io/api-reference/get-channels.md)
- [Get chat by id](https://docs.heyy.io/api-reference/get-chat-by-id.md)
- [Get chats](https://docs.heyy.io/api-reference/get-chats.md)
- [Get contact by id](https://docs.heyy.io/api-reference/get-contact-by-id.md)
- [Get contacts](https://docs.heyy.io/api-reference/get-contacts.md)
- [Get labels](https://docs.heyy.io/api-reference/get-labels.md)
- [Get message templates](https://docs.heyy.io/api-reference/get-message-templates.md)
- [Overview](https://docs.heyy.io/api-reference/overview.md): Welcome to the Heyy Developer Guide! Whether you’re integration a simple API or building complex integrations, this guide will help you implement our API.
- [Rate Limiting](https://docs.heyy.io/api-reference/rate-limiting.md): How API rate limits work and how to handle 429 responses.
- [Remove contact attribute](https://docs.heyy.io/api-reference/remove-contact-attribute.md)
- [Remove recipients from broadcast](https://docs.heyy.io/api-reference/remove-recipients-from-broadcast.md)
- [Send WhatsApp message](https://docs.heyy.io/api-reference/send-whatsapp-message.md)
- [Start broadcast](https://docs.heyy.io/api-reference/start-broadcast.md)
- [Trigger automation](https://docs.heyy.io/api-reference/trigger-automation.md)
- [Update API webhook](https://docs.heyy.io/api-reference/update-api-webhook.md)
- [Update broadcast](https://docs.heyy.io/api-reference/update-broadcast.md)
- [Update chat](https://docs.heyy.io/api-reference/update-chat.md)
- [Update contact](https://docs.heyy.io/api-reference/update-contact.md)
- [Upload file](https://docs.heyy.io/api-reference/upload-file.md)
- [Versioning](https://docs.heyy.io/api-reference/versioning.md): How Heyy versions its public API and deprecates older versions.
- [Webhook Object Model](https://docs.heyy.io/api-reference/webhook-object-model.md): Webhook payloads are the actual objects you will receive on trigger.
- [Product updates](https://docs.heyy.io/changelog.md): Stay up to date with Heyy product updates, new features, improvements, and bug fixes.
- [Facebook Messenger](https://docs.heyy.io/channels/facebook.md): Connect your Facebook Page to handle Messenger conversations in your Heyy Inbox with automations, AI Employees, and campaigns.
- [Instagram](https://docs.heyy.io/channels/instagram.md): Connect your Instagram account to handle Instagram Direct messages in your Heyy Inbox with automations, AI Employees, and campaigns.
- [Live Chat](https://docs.heyy.io/channels/live-chat.md): Embed a Live Chat widget on your website for support, information, and more, with full Heyy features like Inbox, automations, and AI Employees.
- [SMS](https://docs.heyy.io/channels/sms.md): Connect a Twilio phone number to Heyy to send and receive SMS messages in your Inbox, automations, and campaigns.
- [WhatsApp](https://docs.heyy.io/channels/whatsapp.md): Connect your WhatsApp business number to handle conversations in your Heyy Inbox and send outbound messages, with automations, AI Employees, and campaigns.
- [Frequently Asked Questions](https://docs.heyy.io/help/faq.md): Find answers to common questions about Heyy AI Employees, pricing, features, and technical implementation.
- [AI Employees](https://docs.heyy.io/quick-start/ai-employees.md): The **AI Employees** page is where you create, train, and manage digital teammates that handle customer conversations. Each AI Employee has a name, role, knowledge base, and optional actions—so you can hire support agents, sales agents, and more, then use them in [Automations](/quick-start/automatio…
- [AI Actions](https://docs.heyy.io/quick-start/automations/ai-actions.md)
- [Apps Actions](https://docs.heyy.io/quick-start/automations/apps-actions.md)
- [Campaigns Actions](https://docs.heyy.io/quick-start/automations/campaigns-actions.md)
- [Chats Actions](https://docs.heyy.io/quick-start/automations/chats-actions.md)
- [Contacts Actions](https://docs.heyy.io/quick-start/automations/contacts-actions.md)
- [Facebook Actions](https://docs.heyy.io/quick-start/automations/facebook-actions.md)
- [Instagram Actions](https://docs.heyy.io/quick-start/automations/instagram-actions.md)
- [Live Chat Actions](https://docs.heyy.io/quick-start/automations/live-chat-actions.md)
- [Logic Actions](https://docs.heyy.io/quick-start/automations/logic-actions.md)
- [Notifications Actions](https://docs.heyy.io/quick-start/automations/notifications-actions.md)
- [Triggers](https://docs.heyy.io/quick-start/automations/triggers.md): Triggers decide **when** an automation starts. Choose the trigger that matches the moment you want Heyy to respond, then add actions to define what happens next.
- [WhatsApp Actions](https://docs.heyy.io/quick-start/automations/whatsapp-actions.md)
- [Campaigns](https://docs.heyy.io/quick-start/campaigns.md): The **Campaigns** page is where you create, manage, and track your outreach campaigns. It gives you a clear overview of past and ongoing campaigns, their performance, and the audiences they target.
- [Contacts](https://docs.heyy.io/quick-start/contacts.md): The **Contacts** page is where you can view, organize, and manage everyone connected to your business. It works like your inbox but is dedicated to contact management, giving you a centralized place to store details, update information, and interact with your customers.
- [Inbox](https://docs.heyy.io/quick-start/inbox.md): The **Inbox** page is where you view, triage, and respond to customer conversations across all channels. It works alongside Contacts and Automations, giving you one place to manage chats, assign conversations, and keep your team in sync.
- [Introduction](https://docs.heyy.io/quick-start/introduction.md): Get started with Heyy and discover how to build intelligent agents trained on your business data.
- [API Keys](https://docs.heyy.io/quick-start/settings/api-keys.md): Generate and manage authentication keys to authenticate your requests when using the Heyy API.
- [Attributes](https://docs.heyy.io/quick-start/settings/attributes.md): Create and manage custom fields to store additional information about your contacts.
- [Billing](https://docs.heyy.io/quick-start/settings/billing.md): View and manage your subscription, credits, and wallet for paid features.
- [Channels](https://docs.heyy.io/quick-start/settings/channels.md): Manage your communication channels such as WhatsApp, Instagram, Facebook Messenger, and Live Chat.
- [General](https://docs.heyy.io/quick-start/settings/general.md): Manage the general workspace settings that apply to your entire organization.
- [Labels](https://docs.heyy.io/quick-start/settings/labels.md): Organize and categorize your contacts using custom labels.
- [Profile](https://docs.heyy.io/quick-start/settings/profile.md): Manage your personal profile settings and preferences to personalize your Heyy experience.
- [Quick Replies](https://docs.heyy.io/quick-start/settings/quick-replies.md): Create saved responses for frequently asked questions to speed up your team's response time.
- [Team](https://docs.heyy.io/quick-start/settings/team.md): Manage your team members and their roles within your Heyy workspace.
- [Team Inboxes](https://docs.heyy.io/quick-start/settings/team-inboxes.md): Create shared inboxes to organize conversations by team or department.
- [Usage](https://docs.heyy.io/quick-start/settings/usage.md): Monitor your usage data and analytics to understand consumption patterns.
- [Views](https://docs.heyy.io/quick-start/settings/views.md): Create custom views to filter and organize your pages.
- [Webhooks](https://docs.heyy.io/quick-start/settings/webhooks.md): Configure webhooks to receive real-time notifications when events occur in your Heyy workspace.
- [WhatsApp Templates](https://docs.heyy.io/quick-start/settings/whatsapp-templates.md): Meta requires pre-approved templates to initiate conversations with users. WhatsApp templates are the only message type allowed outside of the 24-hour customer service window. They are essential for sending bulk broadcasts or reaching out to users when no active session exists.
- [Working Hours](https://docs.heyy.io/quick-start/settings/working-hours.md): Configure your business working hours to let customers know when you're available and to manage automated responses.

## OpenAPI Specs

- [openapi](https://docs.heyy.io/api-reference/openapi.json)