Skip to main content

​
Label added

Label added trigger
Runs when one or more selected labels are added to a contact. Use this to trigger workflows based on segmentation and tagging.

​
Fields

  • Labels (required): Select the labels that should trigger this automation when added.
  • When to trigger (optional): Add a condition group to narrow which labeled contacts should start the automation.

​
Use cases

  • Start segmented flows: When “VIP” is added, start a priority handling automation or notify a manager.
  • Ops handoff: When “needs_follow_up” is added, assign a task, send a reminder, or add the contact to a follow-up campaign.
  • Qualification tags: When “high_intent” is added, start an AI or routing flow to get them to the right team faster.