Messaging
- Inbox — Chats per channel; contact card edits the record in context
- Messaging channels — Connect channels; chats attach to contacts automatically
Automation & journeys
- Automations — Runs on the contact; triggers such as contact created/updated or label added/removed → Triggers
- Contacts actions — Set attributes, labels, and other contact updates from flows
- Journeys — Timed sequences on contacts (often from subscription); see product UI and Changelog for journey updates
Outreach & AI
- Campaigns — Send to contact segments; bulk actions on results
- AI Employees — Read and update contact fields in chat
Data & API
- Contacts mini-CRM — Table, columns, labels
- Search & filters — Segments and bulk updates
- API Reference —
GET/POST/contactsand contact attributes