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The Contacts page is your workspace contact table—a mini-CRM built on the same records that power Inbox, automations, and journeys.

Main areas

  1. Views — Saved segments in the sidebar (see Saved contact views).
  2. Contact table — Sortable list of contacts with configurable columns.
  3. Contact profile — Open a row to see and edit the full record (fields, labels, attributes, related chats).

What you can do here

For messaging a contact, open their chat from the profile or go to Inbox. The underlying record is always the same contact.