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Contact views are saved filters on the Contacts table—segments such as open leads, VIP customers, or everyone with a given label.

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Create or use a view

  1. Open Contacts.
  2. In the sidebar, select an existing view or create a new one.
  3. Configure filters with Advanced filters (contact fields, labels, attributes).
Contact views use the contact view type in Heyy. Your plan may limit how many saved views you can create.

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Manage views in Settings

Depending on your workflow, views may also be edited from Settings → Views.
Inbox views filter which chats appear in the Inbox list—they do not replace contact views. See Saved inbox views.