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Settings is the last of the seven tabs on an AI Employee’s card. It covers general behavior configuration and the one irreversible action available for an employee.
Settings tab showing the Typing indicator toggle and the Danger Zone with Retire the AI employee

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Typing indicator

This toggle controls whether the employee displays a “typing…” indicator while composing a reply — for example, showing “Sophia is typing…” before a message appears. It is a small detail, but it adds a sense of liveliness to the conversation, making the exchange feel closer to an in-progress human conversation rather than replies appearing instantly with no visual cue that a response is being formed.
Typing indicator toggle enabled on the Settings tab
  1. Open the Settings tab on an employee.
  2. Toggle Typing Indicator on or off.
  3. Changes apply immediately — no save step required.

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Retire an AI Employee

Retiring an employee permanently deletes it. Once retired, it is no longer available anywhere on the platform, it is removed from every automation using it, and this cannot be undone.
Under Danger Zone, click Retire the AI employee. A confirmation dialog explains that all data inside the employee will be deleted, then asks you to type its name to confirm before the Delete button becomes active.
Danger Zone section with the Retire the AI employee button and irreversible-action warning
Before retiring, confirm there is no ongoing need for that employee’s configuration, conversation history, or setup — there is no way to restore it afterward. If you only want to pause an employee without losing its setup, use Set Inactive instead — see employee status for the difference between inactive and retired.