> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heyy.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Use quick replies
> Save and reuse common responses instead of retyping them.
**Quick replies** are pre-built, reusable messages you can drop into any conversation in one click — built for the explanation, promotion, or set of instructions your team ends up typing (or copy-pasting from scattered notes) dozens of times a week.
## Send a quick reply
1. In the [composer](/help/inbox/send-a-message), click the **Quick Replies** icon.
2. Search for the reply by its internal name.
3. Click it — the text and any attached media send immediately.
## Create a quick reply
If you haven't created one yet, clicking **Quick Replies** shows a **Create quick reply** option that opens **Settings**.
1. Give it a **name** — an internal label to find it later, not something the contact sees (for example, *"Webinar Info"*).
2. Optionally attach an **image**, **video**, or **document**.
3. Write the **body text**.
4. Click **Create**.
**Example:** if your business regularly runs webinars, you might repeatedly send the same explainer video, a PDF agenda, and a paragraph explaining how to join. Instead of re-attaching all three every time, build one quick reply named *"Webinar Info"* that bundles all three together — from then on, searching "Webinar Info" and clicking it sends the whole bundle in one action.
Quick replies are one of the highest-leverage tools in the composer for any team fielding repetitive questions at volume. If you notice yourself typing the same answer a third time, that's the signal to turn it into a quick reply instead.