> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heyy.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Bulk actions

> Act on many conversations at once instead of one at a time.

**Bulk actions** apply the same change to every selected conversation in the [conversation list](/help/inbox/inbox-tour#the-conversation-list) at once — the fastest way to clear a backlog rather than working through it one [quick action](/help/inbox/find-and-organize/quick-actions) at a time.

## Apply a bulk action

1. Select the checkbox on each conversation you want to act on, or select all matching the current [filter](/help/inbox/find-and-organize/advanced-filters).
2. Choose an action from the bulk action bar that appears.

<Frame>
  <img src="https://mintcdn.com/heyy-c8bd5c9e/DhJ_IMhg_f5FskkC/assets/inbox-bulk-actions-bar.png?fit=max&auto=format&n=DhJ_IMhg_f5FskkC&q=85&s=4791f24b001d3a9f628dc69df5203e59" alt="Bulk action bar with multiple conversations selected" width="1920" height="877" data-path="assets/inbox-bulk-actions-bar.png" />
</Frame>

| Action                      | Effect                                                                                                                                        |
| --------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------- |
| **Open**                    | Reopens closed or snoozed conversations.                                                                                                      |
| **Close**                   | Marks all selected conversations resolved.                                                                                                    |
| **Snooze**                  | Sets all selected conversations aside to resurface later.                                                                                     |
| **Assign to**               | Hands every selected conversation to a chosen teammate.                                                                                       |
| **Move to**                 | Routes every selected conversation to a chosen [team inbox](/help/inbox/find-and-organize/team-and-user-inboxes).                             |
| **Mark read / unread**      | Toggles read status across the selection.                                                                                                     |
| **Subscribe / Unsubscribe** | Available from the **More** menu — updates [subscription status](/help/contacts/the-contact/contact-subscription) on the underlying contacts. |

<Tip>
  Combine an [advanced filter](/help/inbox/find-and-organize/advanced-filters) with **select all** to bulk-close or bulk-reassign an entire backlog that matches a specific condition — for example, closing every conversation labeled "Resolved — awaiting confirmation" older than a week.
</Tip>

<Warning>
  Bulk **Unsubscribe** updates the contact record, not just the conversation — it affects future campaigns and journeys for that contact, not only this chat. Confirm your selection before applying it at scale.
</Warning>