> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heyy.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contacts across Heyy

> How the contact record connects to Inbox, automations, journeys, campaigns, and integrations.

Every major Heyy feature uses the same **contact** record. Use this map to jump to the right docs.

## Messaging

* [**Inbox**](https://app.heyy.io/inbox) — Chats per channel; [contact card](/help/inbox/contact-card) edits the record in context
* [**Messaging channels**](/help/messaging-channels/whatsapp/getting-started) — Connect channels; chats attach to contacts automatically

## Automation & journeys

* [**Automations**](/help/automations/index) — Runs on the **contact**; triggers such as contact created/updated or [label](/help/contacts/mini-crm/labels) added/removed → [Triggers](/help/automations/triggers/overview)
* [**Contacts actions**](/help/automations/contacts-actions) — Set attributes, labels, and other contact updates from flows
* **Journeys** — Timed sequences on contacts (often from [subscription](/help/contacts/the-contact/contact-subscription)); see product UI and [Changelog](/changelog) for journey updates

## Outreach & AI

* [**Campaigns**](/help/campaigns-and-outreach/build/campaigns-tour) — Send to contact segments; [bulk actions on results](/help/campaigns-and-outreach/run/export-and-bulk-actions)
* [**AI Employees**](/help/ai-employees/index) — [Read](/help/ai-employees/capabilities/read-contact-fields) and [update](/help/ai-employees/capabilities/update-contact-fields) contact fields in chat

## Data & API

* [**Contacts mini-CRM**](/help/contacts/mini-crm/contacts-tour) — Table, columns, labels
* [**Search & filters**](/help/contacts/search-and-filters/saved-contact-views) — Segments and bulk updates
* [**API Reference**](/api-reference/overview) — `GET` / `POST` `/contacts` and contact attributes