> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heyy.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact created

> Automation trigger: Contact created.

## Contact created

<Frame>
  <img src="https://mintcdn.com/heyy-c8bd5c9e/b6zeIXEi9G2v5U2X/assets/automations-triggers-contact-created.png?fit=max&auto=format&n=b6zeIXEi9G2v5U2X&q=85&s=31ab9950844b061d8997e2e0380d66f4" alt="Contact created trigger" width="1462" height="820" data-path="assets/automations-triggers-contact-created.png" />
</Frame>

Runs when a new contact is created in Heyy. Use this to enrich or route contacts as soon as they enter your system—before any chat exists.

#### Fields

* **When to trigger** (optional): Add a condition group to narrow which contacts should start this automation (e.g. only contacts from a specific source or with certain attributes).

### Use cases

* **Enrichment on create:** Call an API to enrich the contact (company, location, lead score) and store results in attributes.
* **Auto-label new contacts:** Add labels such as “new”, “lead”, or “needs\_enrichment” immediately after creation.
* **Kick off lifecycle:** Subscribe the contact to a journey or campaign the moment they’re created.

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