> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heyy.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Automations run on contacts when triggers fire—then actions send messages, update data, call APIs, and more.

**Automations** connect **when** something happens ([triggers](/help/automations/triggers/overview)) to **what** Heyy does next ([actions](/help/automations/logic-actions)). Runs are tied to the [contact](/help/contacts/the-contact/what-is-a-contact), even when a chat message started the flow.

## Sections

* **[Triggers](/help/automations/triggers/overview)** — Chat, contact, webhook, and manual starts
* **[Actions](/help/automations/whatsapp-actions)** — Messages, logic, AI, chats, contacts, campaigns, apps, notifications
* **[Journeys](/help/automations/journeys/what-is-a-journey)** — Scheduled multi-step paths per contact
* **[Activity log](/help/automations/activity-log/overview)** — Review and debug runs
* **[Use cases](/help/automations/use-cases/coming-soon)** — Recipes (coming soon)

Open [**Automations**](https://app.heyy.io/automations) in the app to create and edit flows.